I was born in Rawalpindi Pakistan, grew up in Rawalpindi City and went to school in Satellite Town Rawalpindi and did My M.Phil. in 2009 (Gold Medalist). I received Presidential National Youth Award in 2010 for my extraordinary performance in Education field. I am super Desi when it comes to Food, Movies & Cricket. I love to read and travel. I volunteer regularly and am passionate about social good and technology. Basically I am Agriculturist and Research worker.
1. Experience of Managing large teams 2. Responsible for achieving recovery targets3. Responsible for Reporting,analysis,forecasting and Data Management for collection teams.4. Responsible for training the Team Leads, ATLs and Helpers5. Responsible for all the updates in CRM Portal and application
1. Responsible for Handling big teams2. Managing different collection teams for recovery3. Responsible for training of Team Leads.4. Responsible for updation in CRM
1.Responsible for communicating organizational needs, employees\' performance, provide guidance, support, identify development needs. 2. Responsible to manage the reciprocal relationship between staff and the organization so that each is successful.3. Responsible for Ensuring agents understand and comply with all call center objectives, performance standards, and policies.4. Responsible for managing the big teams and in different compaigns.
Training of Trainers